No — Casino Gam's policy is clear: only one account per person is allowed. This isn't just about following the rules; it's also essential for preventing bonus abuse.
The system automatically detects multiple accounts created using the same mobile number, email, IP address, or payment method. If multiple accounts are found:
- All account balances and bonuses will be forfeited.
- All accounts will be permanently closed.
- Any pending withdrawals will be frozen and put under review.
If you've forgotten your account details, don't open a new account — contact Support instead: support@casinogam.net or via live chat. Account recovery is possible.
KYC (Know Your Customer) verification must be completed at Casino Gam before making large withdrawals or reaching VIP status. It is a mandatory requirement under international licensing regulations.
What you'll need:
- National ID card (NID) — clear photos of both the front and back. Passport or driving licence are also accepted.
- Selfie — a recent photo of you holding your NID.
- Proof of address (optional) — A copy of your electricity or gas bill, issued within the last three months.
How to submit: Log in and go to "Identity Verification" or the Verification section in your profile settings. Upload your photo there. Alternatively, you can send it directly to support@casinogam.net.
Generally Within 1–3 business days verification is complete. You will receive a confirmation email once verified. If your photo is blurry or cropped, you may be asked to resubmit.
To view all current offers at Casino Gam, go to the Bonus page from the menu. You'll find all active promotions in one place — welcome bonus, reload bonus, cashback, free spins, and more.
Update schedule:
- Daily Offers — Daily bonuses and free spins are refreshed every night at midnight.
- Weekly Promotions — Cashback and reload offers are refreshed every Monday.
- Special event offers — exclusive bonuses during the Cricket World Cup, football tournaments, or festive seasons.
- VIP Offers — VIP members receive personalized offers through a dedicated account manager.
Keep push notifications enabled on the mobile app and activate email notifications in your account settings so you never miss a new offer.
Minimum deposit at Casino Gam ৳200 (two hundred BDT). This has been set with Bangladeshi players in mind — so you can get started with a low initial investment.
Supported payment methods:
- bKash — Send directly to the personal or merchant number; your balance is usually updated within 5–15 minutes.
- Nagad — same convenience, processing time 5–20 minutes.
- Rocket — Dutch-Bangla Bank's mobile banking, 10–30 minutes.
- Bank Transfer — direct to your selected bank, may take 1–3 hours.
There is no upper limit on deposits, though amounts above a certain threshold may take some time to verify. On your first deposit, Welcome bonus up to 150% available.
Yes, Casino Gam's Sports Betting The Sports Betting section covers football and many other sports.
Available games:
- Football — Premier League, La Liga, Bundesliga, Champions League, BAFFE tournaments.
- Cricket — BPL, IPL, international Tests and T20s.
- Tennis, basketball, volleyball — international leagues & Grand Slams.
- Esports — CS:GO, Dota 2, League of Legends।
To get started: Log in and select "Sports Betting" from the menu. Browse the event list, pick your match, view the markets, click on the odds, enter your stake in the bet slip, and confirm. You can also place bets in real time on live matches.
Casino Gam offers two options — a temporary break or permanent closure. Either way, the choice is entirely yours.
Temporary break (cooling-off or self-exclusion):
- Log in and go to Profile Settings, then navigate to the "Responsible Gaming" section.
- Choose a cooling-off period (24 hours to 6 months) or self-exclusion (6 months to permanent).
- Once activated, it cannot be cancelled before the set period expires.
To permanently close or delete your account: Email support@casinogam.net with "Account Closure Request" in the subject line. Include your registered mobile number or email address. After identity verification, Within 3–5 business days Your account will be closed. You will be given the opportunity to withdraw any remaining balance before the closure takes effect.
Yes, Casino Gam has its own mobile app, available on both Android and iOS.
To install on Android:
- Casino Gam's on the Download page and download the Android APK file.
- Enable "Install Unknown Apps" or "Allow installation from unknown sources" in your phone's settings.
- Tap the downloaded APK file and install it.
- Once installed, open the app and log in.
On iOS (iPhone/iPad): Open casinogam.net in Safari, tap the "Share" button, and select "Add to Home Screen" — it will install as a web app and give you the full experience.
App features: Push notifications, fast loading, fingerprint login, and exclusive app-only offers. The app is only around 35 MB — lightweight and quick to install.